Privacy notice

Last updated 1 October 2026

Steade is operated by Huper Technology Pte Ltd in Singapore. This notice explains what we collect, why, who can see it, and how long we keep it. We follow Singapore’s Personal Data Protection Act (PDPA).

What we collect and why

• Account: your email and a password (stored only as a secure hash), to let you log in and contact you about your account and introductions.
• Identity check: to confirm every member is a real adult, you upload a photo of your NRIC or passport and take a selfie in the app. A moderator checks them, records your date of birth and sex, and the images are deleted as soon as the review is decided, and within 7 days at the latest. We never store your NRIC or passport number in readable form; we keep only a one-way keyed code of it so the same person can’t open two accounts.
• Profile: your display name, broad area (never your exact location), photos, bio and the answers you choose to give, such as religion, diet or whether you want children. Some of these are sensitive, so each optional answer has its own visibility setting.
• Preferences: the age range, distance, preferences and dealbreakers you set. We use them only to decide who to introduce you to.
• Messages: your conversations with people you’re connected to, so they can be delivered and, if someone reports a conversation, reviewed by a moderator.

Who can see what

• Someone you’re introduced to sees your display name, age, broad area, photos, bio and only the answers you made visible. Reasons for an introduction never reveal an answer you kept private.
• Nobody sees your email, date of birth, contact details or identity documents.
• Moderators can open identity documents and reported conversations only to do their job, and every access is logged.
• We never sell your data, never use your profile or messages for advertising, and never use them to train AI models.

Where your data is kept

Your data is stored on servers in Singapore, encrypted in transit. Photos are served only to you and to people you’ve been introduced to.

How long we keep it

• Identity document images: deleted when the review is decided, and within 7 days at most.
• When you delete your account, your profile disappears immediately. Your profile, photos and messages are erased within 30 days, and backups expire within 90 days.
• Evidence attached to a safety report may be kept for up to 180 days with restricted access, longer only if the law requires it.

Your choices and rights

• Change what you share, or hide any optional answer, at any time in Settings.
• Download a copy of your data, or delete your account, from Settings.
• You can withdraw consent, or ask to see or correct the personal data we hold, by emailing our data protection contact below. We reply within 30 days.

Contact

Data protection contact: Huper Technology Pte Ltd, [email protected]. If you’re not satisfied with our response, you can contact the Personal Data Protection Commission of Singapore.